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Terms and Conditions

Ecoprintco.com.au is owned and operated by Ecoprintco Ptd Ltd. ABN 45 125 747 677 . By visiting or registering with the ecoprintco.com.au website("Site"). You agree to be bound by the terms and conditions with Ecoprintco("Ecoprintco" "we" "us") . If you do not agree to all of the terms and conditions, please do not use the "Site."

Colour Policy 
Print colour may vary from different printing process and paper stocks, and from time to time. We are not liable to re-print jobs due to colour differences without going through the colour matching process and we will do the best possible to achieve the best outcome with the matching process.

Ordering & Deliver Policy
Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

The Standard and Express Delivery service is available for Australia only. Orders are dispatched within 3 business days and shipping times are estimated at between 4-9 business days depending on your choice of delivery and you location within Australia.

We are no held liable for goods damaged in transit.

Customer Service Policy
Ecoprintco Ptd Ltd is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct.

Refund & Return Policy
At the "Site", we provide our clients with the best possible printing experience.

  • No reprint and refund on any delivery damage
  • 80% Refund for cancellation of any orders before 5pm the same day of your order.
  • 40% Refund for cancellation of any orders after 12pm second working day of your order.
  • No Refund for cancellation of any urgent orders once you place your order.


How do I contact Ecoprintco for any order changes?

ECOPRINTCO.COM.AU
Ecoprintco Pty Ltd
37 Shelley Street,
Richmond VIC 3121,Australia 

We can be reached via email at info@ecoprintco.com.au

Pirvacy Policy
The "Site" is dedicated to keepijng your details private. Any information, "Site" collects relation to you, is kept strictly with us. Ecoprintco do not pass on/sell/swap any of your personal details wiht anyone. We use this information to identify your orders and special offers.

Security Policy
When purchasing from Ecoprintco your financial details are passed through a secure server using the latest 128-bit SSL encryption technology.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.